Common Questions Answered
What is MEMBERS?
MEMBERS is more than an fashion concept store, it is a destination for those who don’t dress to fit in, but to express who they are.
We bring together unique, carefully curated pieces that feel special from the moment you discover them. Every item is selected to help you create a wardrobe that reflects your individuality, elevates your presence, and gives you the confidence to own every room you walk into.
Because fashion is never just about what you wear. It is about how it makes you feel, confident, powerful, unforgettable.
At MEMBERS, you don’t simply buy clothes. You discover new sides of yourself. You find pieces that feel like they were made for you. And you become part of a community that celebrates individuality, confidence, and personal style.
You don’t just wear MEMBERS. You become part of it.
Where do you ship from?
We work with trusted fulfillment partners to deliver orders efficiently. Depending on your location, your order may be shipped from different warehouses to ensure faster delivery.
Do you offer tracking information?
Yes. Once your order is shipped, you will receive an email with a tracking number so you can monitor your delivery in real time.
Can I return or exchange an item?
Yes, you may request an exchange within 14 days of delivery, subject to availability. Items must be unworn, clean, and in perfect condition. Shipping costs are your responsibility. We do not offer refunds; approved returns receive store credit. Please contact us before returning an item at info@members-studio.com or via Instagram DM @members_studio.
